Your appointments are very important to our team members at Hair Expressions. We understand that sometimes schedule adjustments are necessary therefore, we respectfully request at least 24 hours notice for cancellations.

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time. Our Service Provider’s time is their livelihood.

As a courtesy, we will text/email/call and confirm your service appointments, 48 hours prior to your appointment date. However, if we are unable to reach you, know that it is your responsibility to remember your appointment dates and times to avoid missed appointments. This cancellation policy allows us the time to inform our wait list guests of any availability, as well as keeping our team members schedules filled.
You will be required to secure your appointment with a credit card. Your card will NOT be charged at the time of booking. If the appointment is not cancelled prior to 24 hours or is no-showed, your credit card will be charged 100% of the scheduled services.

We do understand there may be extenuating circumstances out of your control, if you feel your situation needs evaluation please request to speak to someone on our Management Team.